Urban Air Trampoline and Adventure Park

Extremely disappointed with the state of this Urban Air. We paid for a full experience, but it felt like half the park was shut down. Major attractions like the Leap of Faith and the Drop Zone were taped off with "Attraction Closed" signs. To make ma...

Not much comfortable seating for adults, I’m usually out there playing but wanted to relax after being on my feet all day. The massage chair has an alarm if you are sitting for too long without paying, lol I thought that’s was interesting. No area fo...

Unfortunately, our party experience fell far short of expectations, largely due to poor staff service. Our party time was scheduled from 1–3 PM, and while we were seated shortly after 1 PM, the table was not set up. When I asked multiple staff member...

I want to start by saying that the attractions themselves were great. The kids had a lot of fun on the trampolines and activities, and that part of the experience met expectations. Unfortunately, the issues we experienced were with customer service,...

I would like to address some concerns regarding our recent experience at your establishment. My group ordered pizzas at different times, and it was surprising that I received my pizza within one hour, while another member had to wait over two hours....